International Business Management

In this course, you will learn about the legal aspects of international trade and how they relate to Canada's trade agreements with our largest trading partners. You will explore the role of the World Trade Organization (WTO) in the multilateral trading system, the role of the European Union Comprehensive Economic and Trade Agreement (CETA), and Canada's role in the Canada-EU relationship. You will also learn about theories and concepts related to international trade laws, international intellectual property protection for Canadian businesses, international dispute resolution, international contracts, and the impact of legal strategic decisions for international expansion.

Pre-requisites:

• MNGT 360

  This course will examine intercultural communication and its relationship to personal, organizational and societal identity and influence. The ability to communicate with people from diverse cultures will promote increased understanding of cultural differences, challenge perceptions and develop tolerance for differences. Developing intercultural communication skills will enable you to work successfully and collaboratively in a global marketplace.

Equivalents:

• COMM 3300

Business Development is defined as the creation of long-term value for an organization from customers, markets, and relationships. This course will look at the relationship between traditional transactional sales, relationship selling and the evolution of the Business Development function. Market scanning and analysis, and the identification of potential growth markets, and key customers will be examined. Relationship, customer-centred selling techniques will be developed including relationship building, needs analysis, along with after sales customer care. Managing a sales force is explored including the effective organization of a sales department, forecasting and analyzing sales, recruiting and training a sales force, evaluating performance, and legal and ethical issues within the sales profession.

Equivalents:

• MKTG 2366

The International Marketing course enables learners to make successful global marketplace decisions. The focus will be on the application of market planning across international boundaries. Topics include the role of international marketing for Canadian businesses, an examination of the cultural, political, legal and economic implications associated with marketing internationally, and the development and implementation of international marketing strategies.

Pre-requisites:

• MNGT 360

Equivalents:

• MKTG 3359

In this course, you will focus on the impact that international business has on the operation and strategic decisions of Canadian firms. You will be introduced to the threats and opportunities of globalization, international competition and regional integration. This course also includes traditional topics in international business, such as studies of the global environment, theory of international trade and investment, currency markets and modes of entry, as well as emerging issues of global value chains, gated globalization, and changing world order.

Pre-requisites:

• ECON 305

Equivalents:

• MNGT 2360

In Operations Management, students will explore such topics as capacity planning; process and labour design; Total Quality Management (TQM); and inventory models within the operational environment of both manufacturing and service organizations. This course will broaden your knowledge of best practices, and provide you with a framework for evaluating existing processes and recommending improvements at all levels of an organization.

This course examines the process of developing international business strategies, designing and operating systems, and working with people around the world to ensure sustained competitive advantage. Topics include planning, organizing, leading, and controlling profit-related activities across borders and cultures.

Pre-requisites:

• MNGT 360

Equivalents:

• MNGT 3365

This course builds upon skills learned in Business Development and Customer Relationship Management. This course explores sales methodologies for small and midsize businesses and enterprise selling situations applicable to domestic and foreign sales settings. Additionally, it outlines the stages of negotiations, how to successfully conduct them and the impact that cultural differences may have on business deals. The course also focuses on preparing for foreign market entry, sales planning and analytics as well as managing customer and business relationships.

Pre-requisites:

• MKTG 366

In this course, you will explore unpredictable drivers that trigger organizational change and develop capabilities to understand, drive and manage change at all levels of the organization. Topics include Types of Changes, Why Change, Understanding and Diagnosing Change, Resistance to Change, Change Communication Strategies, Change Management Perspectives, Change Management Models, Organization Development and Sense-Making approaches, Sustaining Change. This course will allow you to develop and design solutions to manage the challenges in implementing change initiatives in various areas of organizations.

Pre-requisites:

• MNGT 250

Equivalents:

• MNGT 4010

Project Management introduces you to the standards and best practices of the Project Management Institute. We will cover both the technical and sociocultural components of project management at an introductory level, including project definition, work breakdown structures, cost and scheduling techniques, and an introduction to earned value concepts. Stakeholder communications, risk management, project leadership, and project closure round out the topic coverage.

Equivalents:

• MNGT 2321

This course examines international business through applied learning.

Pre-requisites:

• BLAW 400
• MNGT 465

In this International Business capstone course, students will showcase their applied learning and technical skills.

Pre-requisites:

• BLAW 400
• MNGT 465