Important notice

Online systems will be undergoing maintenance from Saturday, June 15 at 9 pm to Sunday, June 16 at 9 am.

Learn more

Tech support

Visit our self-service portal to search our knowledge base, report an issue, ask questions, or request additional equipment.

For immediate classroom or meeting technical support, call us at 403.774.5200.

ServiceNow portal

An open laptop seen over the shoulder of a student in Heritage Hall's study lounge.

Computers and Laptops

  • Hardware and software requirements for students
Computers and laptops
Two women smile at each other while sitting side-by-side in front of an open laptop.

Emails and Logins

  • SAIT computer login
  • Accessing your SAIT email
  • Accessing mySAIT
  • Multi-factor authentication
Emails and logins
A young woman with a high ponytail sits at a desk alone in the Heritage Hall study lounge. She looks at her laptop.

Network and Wifi Access

  • Wifi access
  • Eduroam wireless network
  • VPN
  • Copyright and downloading
Network and wifi access
A close-up of someone's hands on a laptop keyboard.

Online Learning Tools and Software

  • Accessing Brightspace (D2L)
  • Remote computer lab access
  • Specialty software
  • Accessibility tools
Online learning tools and software
A close-up of fingers on a laptop keyboard. A water bottle is in the background.

Online Learning Tips

  • What to expect from your online courses
  • Course assessments
  • Making the most out of your online experience
Online learning tips
A student sits in Johnson-Cobbe building holding a tablet.

SAIT Apps

  • Ellucian GO
  • SAITALERT
SAIT apps
Two students sit in the Heritage Hall study lounge. One reviews a printed piece of paper.

Printing and print services

  • Printer locations and rates
  • Troubleshooting and printing support
  • XDOCS
Printing and print services
A student sits in a SAIT computer lab.

Multi-factor Authentication

  • How MFA works
  • Setting up your SAIT accounts
Multi-factor authentication

Contact us

ITS Service Desk

MB027, Stan Grad Centre, SAIT Main Campus

Phone
403.774.5200
Email
its.support@sait.ca
ITS Service Desk Hours
a view of the moutains and stream in between

Oki, Âba wathtech, Danit'ada, Tawnshi, Hello.

SAIT is located on the traditional territories of the Niitsitapi (Blackfoot) and the people of Treaty 7 which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Îyârhe Nakoda of Bearspaw, Chiniki and Goodstoney.

We are situated in an area the Blackfoot tribes traditionally called Moh’kinsstis, where the Bow River meets the Elbow River. We now call it the city of Calgary, which is also home to the Métis Nation of Alberta, Region 3.