Punctuating the professional
Dwight Boehm was looking to make a career change when he heard about the Professional Service Advisor Certificate at SAIT — one of more than 90 part-time certificates offered through SAIT's Continuing Education program.
A professional service advisor skillfully builds and manages relationships by interacting with customers and technicians in the automotive and heavy equipment industry.
"The course was recommended to me by a service manager at a large dealership in Calgary," says Boehm. "I wanted to understand what the job required and to confirm it was something I would enjoy."
The course answered both questions, but Boehm credits his instructor for making the real connection.
"The material was very good, and the instructor - Mike Rolland - brought it to life," he says. "Mike not only knows how to share knowledge in an exceptional manner, he's a genuine person who cares about the industry and the students he teaches."
Hearing stories about real-life industry experiences throughout the course was a big part of helping Boehm understand key concepts and apply his training in the workplace.
"It opened several doors for me," he says. "Even though I didn't have any recent experience in this field, within a few months I landed a job."
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SAIT is located on the traditional territories of the Niitsitapi (Blackfoot) and the people of Treaty 7 which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Îyârhe Nakoda of Bearspaw, Chiniki and Goodstoney.
We are situated in an area the Blackfoot tribes traditionally called Moh’kinsstis, where the Bow River meets the Elbow River. We now call it the city of Calgary, which is also home to the Métis Nation of Alberta.