Tuition fee refunds for students enrolled in SAIT programs

Are you eligible to receive a refund?

Dates are critical in determining whether you will receive a refund of fees and how much you will receive. Please read the information below to determine if you're eligible for a refund.

Refund of Tuition Fees

The following refund policy applies for students withdrawing from a program:

1. If a student cancels prior to the start of class
   • The student will receive a full tuition refund excluding the non-refundable tuition deposit ($250.00). Students may provide Student Services with a verbal cancellation notice before the first day of class.
2. If a student cancels on the first day of classes and before the end of the add/drop period
   • The student will receive a 50 per cent tuition refund excluding the ancillary fees and non-refundable tuition deposit ($250.00). Students may provide Student Services with a verbal cancellation within this time frame.
3. If a student withdraws after the drop/add period
   • The student will not receive a refund unless there are mitigating circumstances determined by the Registrar or designate. Students must complete and submit a Program Withdrawal (Withdrawal from SAIT) Form.

Note: Any student expelled from SAIT for any reason, is not eligible for a refund.

Add/Drop Period

The date for the Add/Drop period is based on the term length. Please see below for the period length for your course.

Steps to Follow to Receive your Refund

1. Check the criteria in the Refund of Tuition Fees to see if you are eligible.
2. Write a letter of intent to cancel or complete a Program Withdrawal (Withdrawal from SAIT) form based on the criteria in the above Refund of Tuition Fees. Hard copies of the Program Withdrawal Form are available from Student Services or the Academic School.
3. Submit your completed Program Withdrawal Form to Student Services office within the approved time frame along with a letter indicating your reason for withdrawal, and documentation supporting your withdrawal (i.e. doctor’s note).

Important Note: Students who do not confirm with Student Services their intent to cancel (or submit a Program Withdrawal Form) will not be refunded and will be held responsible for fees assessed on their account.

Refund Policies

Refunds are processed via the original method of payment and may take approximately four to six weeks unless requested earlier via student.bill.inquiries@sait.ca.

• Refunds for students who paid by VISA or MasterCard are credited to the account number of the original credit card used to pay the student’s fees. The credit card statement should indicate the refund in approximately three business days.
• If Student Loan funding has been received and a student is no longer attending SAIT all refunds will automatically be returned to the Students Finance Board.
• Sponsored Students refunds will be issued directly to the sponsor in approximately four to six weeks. Any student suspended or expelled from SAIT for any reason, is not eligible for a refund.
• Refunds for students who paid by cash, cheque, money order, online bill payment and Interac are issued refunds directly to the students address on file in the form of a cheque. Alternately, these refunds may be processed in person by presenting valid picture ID and an Interac card to the Finance office in MC201.

Student Indebtedness Policy

A student shall be considered indebted to SAIT when monies for fees, or any form of material or service, have not been paid to the Institute or when library books or equipment of any kind have not been returned. Indebtedness to the Institute will result in:

• Cancellation of registration
• Inability to register in further programs and courses
• Withholding of student’s transcript and credential
• Withholding of student loan funding
• Withholding of any refunds; including SAIT Students’ Association fee refund

SAIT may employ the services of a public collection agent to recover overdue amounts.

For More Information:
Please see the Dates to Remember for more detailed timelines.
Contact Student Services at:
Phone: 403.284.7248
Toll-free: 1.877.284.7248
Email: advising@sait.ca